Privacy Policy

Privacy Policy

Privacy Policy

Last Updated: [01/01/2024]

At Joanne Tiffany, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit tiffanylamp.com.au (the "Site").

1. Collection of Personal Information

We collect personal information that is necessary to provide goods and services to you as an online retailer of Tiffany lamps. This may include:

  • Your name, contact details, and address
  • Payment information
  • Order history
  • Communications with us, including emails and chat messages
  • Any other information you provide to us

We collect this information when you:

  • Create an account on our Site
  • Place an order
  • Contact customer service
  • Participate in promotions or surveys

2. Use of Personal Information

We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders and provide customer support
  • To improve our products and services
  • To send you promotional offers and updates, where you have opted in to receive them

3. Disclosure of Personal Information

We do not sell, rent, or disclose your personal information to third parties, except as necessary to fulfill your orders or as required by law.

4. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. We use a variety of security measures, including encryption, to protect your information.

5. Cookies

We use cookies to collect information about your browsing activities on our Site. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our Site.

6. Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyze how users use the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on Site activity for us, and providing other services relating to Site activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

7. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.If you require any further information about the Privacy Act 1988 and the National Privacy Principles, you can visit the Federal Privacy Commissioner's website at www.privacy.gov.au.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at [ken@tiffanylamp.com.au].